Hi, I am new to cameras and SD cards and had no idea that this could happen. All of my images on my SD card are grey or have only half of the image there. I used to have a second copy on the old online album but since Canon changed to the new one those are all gone. Please tell me theres a way to save these photos!
Are you capturing in RAW or JPEG? If using RAW, I'm wondering if your software is out-of-date and doesn't understand the RAW format in your images; thus rendering things as blank/gray.
Also, what specific camera are you using? What operating system on your computer? What software are you using on your computer to view the images (to include the version)?
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM