Canoscan Lide 400 Installing

[GlenGary]

I too have purchased a brand new Canon Flatbed scanner Lide 400. The initial install was fine. Even the front buttons worked. And then it stopped working. I have tried several times to reinstall, unplug, replug etc. I have yet to find a solution here from oher users or from Canon as to how to fix the problem. All I have read is "check that it's plugged in", "Try re-installing" and so on as if those haven't been tried before.

If there is an answer, please let me know.

[Danny]

Hi, GlenGary!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!