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Transparent white lines in lide 400 scans

coolboy
Apprentice

I've had my lide 400 scanner for a little more than a month and my scans have started getting these somewhat transparent white lines on the right side of them. I'm not sure what this could be I tried cleaning the scanner and changing the settings so that it doesn't show up anymore but it doesn't seem to work. Can anyone help me out?


Below is a scan of a comic book cover as an example

IMG_20210126_0004.jpg

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi coolboy,

 

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com



 

 

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