01-27-2021 02:19 AM
I've had my lide 400 scanner for a little more than a month and my scans have started getting these somewhat transparent white lines on the right side of them. I'm not sure what this could be I tried cleaning the scanner and changing the settings so that it doesn't show up anymore but it doesn't seem to work. Can anyone help me out?
Below is a scan of a comic book cover as an example
02-17-2021 01:29 PM
Hi coolboy,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.