08-19-2014
10:53 AM
- last edited on
03-21-2025
09:21 AM
by
Danny
I have a pair of Canon 12x36IS II Binoculars I bought in 2008 and The rubber coating on my binocular is becoming gummy, moveable and imprints everything, I took these on one trip when I bought them new otherwise they are stored on a shelve in my living room in the case, I pull them out once or twice a month for use. Is this normal? why is this happening and what can be done to stop this?
Solved! Go to Solution.
09-28-2020 04:36 PM
New to the forum--signed up for this very reason. Same problem here, and am hoping that someone at Canon will respond, as I have two pairs and $300 each (even for one) isn't acceptable. Love the binoculars, but this is very disappointing to hear. Calling them this week...
01-22-2021
10:38 AM
- last edited on
01-22-2021
10:51 AM
by
Tiffany
Canon in UK fixed the same issue at no cost to the customer. Do a better job Canon USA!
<link removed per forum guidelines>
04-13-2021 01:13 PM - edited 04-17-2021 06:51 AM
05-13-2021 06:18 PM
I had a problem with corrosion from leaky batteries and my battery compartment parts corroded. I have bought new parts from Canon but I find I need an exploded diagram or other instuctions to help me open up the body of the binocuars and replace the parts.
I would appreciate some help or information on this, hopefully from Canon, since I have paid for their parts.
Thank you.
09-08-2021 10:10 AM
10-02-2021 01:15 AM
I just tried to use my 12x36 IS II for the first time in a year and they're gummy! They've always stayed in the case, in my bedroom, which is set to 65 degrees. They have not been exposed to chemicals.
Has anyone had success in getting assistance from Canon US?
So frustrating!
11-26-2021 07:07 PM
11-26-2021 07:18 PM - edited 11-26-2021 07:19 PM
I really liked @jeffbrew's suggestion above. Unfortunately, it was too late for me--I ended up taking all sorts of toxic chemicals to both of mine and removing the sticky stuff. The binoculars look like crap, but they're not sticky anymore. I figure that they're less of a target for theft now...
Still, the fact that a problem like this is not addressed, let alone acknolwedged...that's pretty bad. My wife and I have been Canon fans for some time. Not any more. And we're spreading the word, FWIW.
01-20-2022 05:05 PM
Me too. Come on Canon, you're better than this.
06-30-2022 08:19 AM
I used rubbing alcohol and a lot of paper towels to remove the sticky layer on my dad's binoculars. Even touching them would leave black residue all over my hand. He had been using duct tape to try to hold them. Here's a picture after the cleaning:After cleaning
Before cleaning
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