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Cannot Remove Product Registration

AnnLo
Apprentice

I registered my camera and kit that I bought a long time ago and unfortunately didn't pay close enough attention to the numbers and chose the wrong lens.  I'm trying to delete the registration to redo it as correct, but cannot see any way to delete.

I see this previous thread: https://community.usa.canon.com/t5/General-Discussion/Removing-Equipment-from-Registration/m-p/44164...

However, there is no trash can icon for me in any browser I try (Firefox, Chrome, Edge).

Screenshot 2024-12-24 at 11-19-24 Welcome to your Canon Account Ann - MyCanon.png

3 REPLIES 3

jrhoffman75
Legend
Legend

Welcome Ann.

Just clarifying - did you select the red pencil icon in upper roght corner of page?

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

FloridaDrafter
Authority
Authority

Hello, Ann.

That is odd that there is no trash can. I just looked at mine and they all have the can. But as John mentioned, you still should be able to change your gear with the pencil (edit) tool.

Newton

AnnLo
Apprentice

Thank you for the replies!  At least I know it's supposed to be there.

Yes, I tried the red pencil, it just lets me edit the Serial Number and Date of Purchase.

Screenshot 2024-12-24 at 20-38-20 Welcome to your Canon Account Ann - MyCanon1.PNGScreenshot 2024-12-24 at 20-38-29 Welcome to your Canon Account Ann - MyCanon1.PNG

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