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New Contributor
Posts: 2
Registered: ‎12-29-2015

How to find shutter count activations on Canon MkII

Hi everybody, just joined the forum. Please could anybody help me, I want to sale my Canon 5D MkII but I need to know shutter activations. I think I've tried shutter count.com but I didn't work. Thank you for reading   Clemo

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Esteemed Contributor
Posts: 3,831
Registered: ‎06-11-2013

Re: How to find shutter count activations on Canon MkII

Canon doesn't have a method to show the shutter count but will tell you what your shutter count is if you send the camera in (normally you probably wouldn't send a camera just to get a shutter count, but if you were to send it in for cleaning or service and you request the shutter count, they'll tell you.)

 

But it turns out there are a handful of applications that can read the shutter count. 

 

I use an application named "ShutterCount" which works on my 5D II.  The developer is Dire Studio.  It's available on Mac and Windows.

 

Tim Campbell
5D III, 5D IV, 60Da
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New Contributor
Posts: 2
Registered: ‎12-29-2015

Re: How to find shutter count activations on Canon MkII

As I said before I've have used shutter count.com and didn't work,any other suggestions?

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Honored Contributor
Posts: 6,411
Registered: ‎11-13-2012

Re: How to find shutter count activations on Canon MkII

Shuttercount.com is not the same as what Tim offered.

 

www.direstudios.com

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LR Classic
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VIP
Posts: 12,280
Registered: ‎12-07-2012

Re: How to find shutter count activations on Canon MkII

Whether any of the commercial actuation readers, or web based, give an accurate count or not is questionable.  The only and I mean only place to get the true correct actual count is from Canon.

EOS 1DX and 1D Mk IV and several lenses!
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Honored Contributor
Posts: 5,312
Registered: ‎06-25-2014

Re: How to find shutter count activations on Canon MkII


@ebiggs1 wrote:

Whether any of the commercial actuation readers, or web based, give an accurate count or not is questionable.  The only and I mean only place to get the true correct actual count is from Canon.


Canon tries to keep the true shutter count as inaccessible as possible, and it's actually a benefit to the user that they do. If everyone knew how to find the shutter count, someone would surely figure out how to hack it, and it would no longer be believable. As it is, if you buy a used camera and the seller is able to provide a Canon-certified count, you can have at least some confidence that it's accurate.

Bob
Philadelphia, Pennsylvania USA
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Esteemed Contributor
Posts: 3,831
Registered: ‎06-11-2013

Re: How to find shutter count activations on Canon MkII

It's fairly easy to test. Read the shutter count, take some exposures (a known count), then re-read the shutter count to verify it increased correctly.
Tim Campbell
5D III, 5D IV, 60Da
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Honored Contributor
Posts: 5,312
Registered: ‎06-25-2014

Re: How to find shutter count activations on Canon MkII


@TCampbell wrote:
It's fairly easy to test. Read the shutter count, take some exposures (a known count), then re-read the shutter count to verify it increased correctly.

The fact that it advances correctly now tells you nothing about whether it was set back sometime in the past. Leaving it so that it didn't advance correctly would be a rookie mistake on the hacker's part.

Bob
Philadelphia, Pennsylvania USA
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Posts: 12,280
Registered: ‎12-07-2012

Re: How to find shutter count activations on Canon MkII

 

"The fact that it advances correctly now tells you nothing ..."

Bob from Boston is correct.

 

It tells you nothing no matter.  There is a reason it is off to begin with.  It is not advancing in normal increments.  The on line and commercial readers are not reliable.

EOS 1DX and 1D Mk IV and several lenses!
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