EOS Webcam Utility and OBS no longer recognize EOS M50 Mark II

[ericryan3244]

I updated the EOS app because I wanted to upgrade my subscription so I could stream in 1080 60fps, and now neither the EOS app or OBS will produce an image with the camera. All of my apps and OS are fully up to date. I'm using a Mac. When I open the EOS webcam app, this is all I get. It's impossible to generate an image. OBS shows the exact same thing.

I've been using this camera and OBS for months, and no problem has ever occurred. And I know it's not because the connection is faulty, because when that happens, you get a USB symbol with a red X.

[GlenroseMedia]

Inadvertently may have found solution- try removing memory card when running webcam utility. I removed mine after noticing disk activity light on camera was going constantly when webcam utility was trying to connect. I removed, and camera instantly appeared in webcam utility.

dont know why, but it works for me….