09-20-2024 10:58 AM - last edited on 10-10-2024 03:25 PM by ccanada
MAC USERS: Camera connectivity for macOS Sequoia is now available. Please use the download link, “Download for MacOS Sequoia” to download the latest version. For macOS users on Sonoma or earlier, please use the “Download for Mac” button. If you are unsure of your current OS, navigate to the Apple icon in the top left of your screen and click, “About This Mac”.
You can find the download link HERE.
09-22-2024 04:58 AM
This is not the first time a new version of Apple's OS has stopped Canon EOS Utility working. It's the third time that I remember. Why? Surely Canon should be reading the Apple technical documents and running beta tests? It's really poor! Does anyone know why this keeps happening?
09-24-2024 06:58 AM
Can you tell me when it will be resolved?
09-24-2024 08:37 AM
Hi there!
We do not currently have a timeframe, but an update will be available at a later date.
09-24-2024 08:39 AM
OK thanks! 🙏
11-19-2024 06:49 PM
And, when will that update be available and what do we do in the mean time? Obviously Canon was not ready for Sequoia. Hopefully Canon will announce the new update when it becomes available.
09-25-2024 05:17 PM
In case this helps, adding some CPU stats:
the EWCproxy disappears when this freezes and the CPU usage of EOSwebcam shoots through the roof. Hope this helps.
if you have any estimates when this is expected as I may need to move to a different camera unless there is a workaround.
thank you!
09-29-2024 12:21 PM
Cascable Webcam Pro app is detecting the camera but it is asking for a subscription cost. ~USD 43. this is really another headache
09-25-2024 07:10 PM
Greetings,
Everyone,
Please do not upgrade yourself to dysfunction without taking precautions. I hope people are making a time machine backup before applying an OS update. You are risking a lot more than not being able to use the EOS webcam utility. Apple does not test every hardware or software scenario prior to release. Time machine is free. All you need is an external drive or network attached storage. It saves time and ensures minimal interruption to productivity or downtime. A backup allows you to return your system to a functioning State in about 20 minutes.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
11-19-2024 06:46 PM
Rick — Everything else works just fine on my Mac. It’s just the Canon app that’s causing g me problems.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.