EOS Webcam Utility Not Working on M1 Mac

[chrisprotos]

Hi All - 

I've read all the threads and still can't get the EOS Webcam Utility working. 

Any help would be much appreciated! 

Here's what I have going on:

1. I'm on an Apple M1 Pro running macOS Ventura 13.4.1

2. Have a Canon RP with the latest firmware 1.6

3. Just installed the EOS Webcam Utility Pro v2.0

4. Have turned off wifi on my camera

5. Do not have the EOS Utility 3 running

6. Camera connected to my laptop with a USB C cable that I've tested as working. Camera screen showing the white laptop icon

7. Camera connected to external power source

8. Webcam utility and Zoom showing a "EOS WEBCAM UTILITY" screenshot below

[mpena3]

I have a M1 2020 Macbook Pro, Ive make the update to Ventura yesterday. Today morning I had a meeting with Teams, 2 hours, works fine, just like was in Monterey.

Ill continuing using and let you people know if I have any trouble.

MAC OS: Ventura 13.5
EOS Webcam Utility Pro 2.0.30 
CANON EOS T6i

[Waddizzle]

Make sure your USB ports are enabled.  Some Apple updates disable them.

[raghvendra]

Hi, were you able to find a solution to this issue? I've been struggling for last 3 weeks, tried all solutions available on canon community and other resources. Nothing works. This 13.4.1 version upgrade on M1 chip has been a disaster. 

[John_Q]

Hello chrisprotos,

I see that you said the EOS Utility is not running. Make sure to close the EOS Utility icon in the top right corner altogether. This may keep the Webcam Utility from connecting to the camera.

[Tones]

Yeah, I gave up and bought a new camera (not a Canon) too. It's too bad they wouldn't address this issue.