Cancelling EOS Webcam Utility

[dylanhelp]

I have looked everywhere in my Canon Dashboard, as well as my subscriptions tab and I can not figure out how to cancel my subsctiption to EOS Webcam Utility. I was wondering if there was something I am missing, maybe I am looking in the wrong place, no clue. I just need help, or for somebody at Canon to cancel my subscription.

[SamanthaW]

Thanks for posting!

Please visit the link HERE to manage your subscription.

Hope this helps!

[anderxon]

This use to work, I go to it today and it still says view and manage, but the only thing that it lets me change is the address and card info. Where is the cancel button on the screen? I also changed my card on payments, but it is still inside my subscriptions on that subscription.

[Stephen]

Hi there!

There is more than one way to do this. I'll post the step-by-step, and the shortcut.

1. Log into your My Canon Account. (Shortcut here: https://canon.us/account )
2. Tap My Subscriptions in the bottom left. (Shortcut here: https://canon.us/mysubscriptions )
3. Tap View Subscription under "EOS Webcam Pro Subscription." (Shortcut here: https://canon.us/ewusub )
4. Tap "View/Manage Subscription"
5. Tap "Change Subscription" or "Cancel Subscription" on your desired option, and follow the prompts.

THE EASY WAY

1. Log in to your My Canon Account https://canon.us/myaccount 
2. Come back here and go straight to manage your EOS Webcam Utility Subscription  https://canon.us/ewusub 
3. Tap "View/Manage Subscription"
4. Tap "Change Subscription" or "Cancel Subscription" on your desired option, and follow the prompts.

This looks complex, but it's seriously 3 clicks. 

[anderxon]

I am posting screenshots with edit info for security reasons, when i get there, there is no option for me to cancel. Again, after i get to view/manage, the only thing it lets me change is my address and billing. From top to bottom of that screen, this is all i see.