I just bought the new 90D. First few pictures I couldn't get downloaded to the computer (windows 10), anotrher batch today, but tried to download updated software onto the computer first. What a disaster. Downloaded all that I thought I'd need and use and it downloaded as a zip file. Apparently Windows 10 doesn't like Zip files. Or I don't know how to open them, anyway I somehow got a few images into the computer and the RAW(CR3) files downloade as PS files. Nothing I have will open them. Does anybody out there have any suggestions? I never had any trouble with downloading from my 70D or my Mark II. Raw in the old models was CR2.
OK boys and girls. After about 3 hours (over 2 days) on the phone with Canon the service lady I was working with gave up. However, over that time frame I did learn something about the 90D and EOS Utility. The 90D and EOS Utility 2 are not compatable. The infinite wisdom of Canon decided to pair the 90D with EOS Utility 3. That little bit of juicy information has not been very well distributed. Which brings us to the next problem; the Utility 3 will not download from the Canon site. I don't know why and the tech doesn't know why. It just wouldn't do it. Now I could go into a lot of detail as to what we did to make this thing work, but I won't: I'll just tell you that she gave up and told me I'd have to use some other software (Microsoft?) to download my images. That is not acceptable to me, so I went looking. At an online web site I found the EOS Utility 3 and the plug-ins. Five minutes later I'm up and running with my old favorite downloader and my new 90D. Hmmmmmmm?
