iMac doesn't recognize 6D via USB connection

[jreyna]

Hello!

I am trying to connect my 6D to the Reikan FoCal software (calibration software) and i am required to connect my camera to the computer via USB. I am getting a message saying that no camera has been detected. I notice that the camera is not showing in my finder as being connected either, so i am assuming there is a problem with my camera being unabl eto communicate with my imac. 

I have installed the lastest versio of EOS utility...i instealled the one available on the drivers section of the website. 

I am runing Yosemiti 10.10.5

Any ideas on how to get the camera to be recognized via USB? 

thank you so much in advanced!! I can't get a response from teh Reikan FoCal people...and i've been having this problem since i bought the license in 2013. 

[Cindysue82]

Hello,

I am having the same problem. I got to the point of confirming the USB port is recognizing a Canon Digital Camera, but now what??

Details:

Canon 6D with WIFI disabled, card formattted

Mac Mojave 10.14.15

Disk Utility Version 3 installed

My laptop immediately recognized my Canon Rebel T2, but when I plug in the 6D all the utility window says is "Camera not recognized"

I want to be able to tether my camera to my laptop through Lightroom, so I believe this is a necessary step. I'd prefer not to use the WIFI.

Thank you!!!!