Wrong Date in EXIF despite correct in camera

[Boyce]

Hi,

Hope this is the right place to ask this.

Have 80D not quite 2 years old.

When I turn on the camera or insert SD card the set date time appears on the screen.

It shows 01/01/2016 for the date and zeros in the time.  When I check camera settings the correct date is stored in the camera.  If I take pictures without resetting the date, even though the date is showing as correct in camera settings, the EXIF data shows the date the picture was taken as 01/01/2000.  If I reset the date when the screen appears after turning the camera on, the EXIF date on the picture is then correct. When the camera 'sleeps' it stays correct.  Only when powering off then back on or taking SD card out, then back in do I have a correct date issue.

This seems to have occurred after using the camera connect app for some remote shots everything was fine before that.

Have reset camera settings in the camera settings menu. Have even updated firmware to current version even though it was already uptodate. Had battery out. swapped SD card, discconected wifi from phone, but still having issue.

Anyhelp would be appreciated.

[Boyce]

---

@Ray-uk wrote:

---

@Boyce wrote:

---

You're absolutely correct. That's why I know there's a problem. Is restoring the camera to factory defaults done by selecting "Clear all camera settings"? I've tried that, but when I go to "set up2" in the settings menu the date still shows the correct date/time.

---

The "clear camera settings" only restores the settings that the user has changed, not the time. What you need is a hard reset, in earlier models this was done by removing the secondary backup battery. The 80D does not have a user accessible backup battery, what it does have is a backup capacitor.

I have read that this can be cleared by removing the main battery, memory card and lens then turn the camera on and hold the shutter button button down for at least 30 secs (I have never tried this myself), failing that take the main battery out and leave the camera for a long time (the reported time varies between 36 hours and 3 weeks !) If you do succeed with the first method be sure to let us know.

---

I'm afraid the 30 second holding camera button procedure you suggested did not work.  Tried several times.

[kvbarkley]

You might try to re-install the firmware if there has been a firwware update for the camera.

[ebiggs1]

"I certainly believe there's a glitch somewhere in my particular camera."

I do too ... now, so the solution is to contact Canon 1 (800) 652-2666 for service.  BTW, reinstalling the FW won't fix it either.