03-25-2025 11:05 AM
I just tried to pair my new Canon camera to my iPhone. The CanonConnect app redirected to an exercise web site called FitCrazeHub which asked for a credit card number. Within about a minute I got a notification from my cc company about a fraudulent charge. We had to tell Visa to cancel our account and send new cards.
I fear Canon's mobile software has been hacked.
(Also, I was never able to pair my camera with my iPhone.)
03-25-2025 11:10 AM
Thanks for joining the conversation, stephenmchaney! Are you sure you got the official Canon Camera Connect app? The app name you provided is similar but not a perfect match. You can get the official app for your iPhone from the App Store right HERE.
Hope this helps!
03-25-2025 01:47 PM
Greetings,
Nothing has been hacked. The download and software is working as expected. Be sure you are downloading the correct app from Google Play or the App Store as Danny suggested.
~Rick
Bay Area - CA
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