Has Canon software been hacked?

[stephenmchaney]

I just tried to pair my new Canon camera to my iPhone.  The CanonConnect app redirected to an exercise web site called FitCrazeHub which asked for a credit card number.  Within about a minute I got a notification from my cc company about a fraudulent charge.  We had to tell Visa to cancel our account and send new cards.  

I fear Canon's mobile software has been hacked.

(Also, I was never able to pair my camera with my iPhone.)

[Danny]

Thanks for joining the conversation, stephenmchaney!  Are you sure you got the official Canon Camera Connect app?  The app name you provided is similar but not a perfect match.  You can get the official app for your iPhone from the App Store right HERE.

Hope this helps!

[shadowsports]

Greetings,

Nothing has been hacked.  The download and software is working as expected.  Be sure you are downloading the correct app from Google Play or the App Store as Danny suggested.

[nicolesharp100]

I just completed a new install of Canon Camera Connect without issue.  Most likely your phone or network is hacked.  You should do a factory reset of your device, install antimalware software, and change all of your passwords.  You should avoid connecting to public wifi networks which are less secure but a VPN can help with that.