cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

When will canon fix the focus issues with the 70D?

Photogirl55
Apprentice

I was "T.H.I.S." close to buying the 70D.  I have read WAYYY too many posts about issues with the focusing on the 70D.  How is Canon handling the issue?  I would love to buy this camera, but not willing to gamble with that much money.

223 REPLIES 223

Hello all,

I have the same autofocus issue with the 70D. All my pictures with the Viewfinder are blurred while they are sharped with the Live viewer. The autofocus with the View finder doesn't work properly. I checked with different lenses, different speeds, lights. 90% of my pictures are blurred with the Viewfinder.

I went to Canon. They say that there's no issue. According to them, all pictures are sharped which is wrong.

How can I do if the brand denies the evidence?
What are the resorts to solve the issue ?

Thanks for your help

Matt

Hi Matt8275,

 

I had the same problem, canon tried to sell me a 5d III to rectify it - I bought the new Sony A7II instead. Its much better and so much clearer. Its just incredible. 

 

 

Thanks Steve.

 

You have been refunded ? 

 

I'v been said by them that the refund is not possible. 

 

How did you manage to convince them there was a problem ? 


From my side, they don't want to recognize there's an issue...

 

Matt

"All my pictures with the Viewfinder are blurred while they are sharped with the Live viewer."

 

So AFMA the camera!


@KeithR wrote:

"All my pictures with the Viewfinder are blurred while they are sharped with the Live viewer."

 

So AFMA the camera!


This is correct micro focus adjustment should correct your issue.

 

Because you have to do micro focus adjustment does NOT mean there is anything wrong with your camera.

 

Please read this to understand why - "This lens is soft" and other myths ~ by Roger Cicala, lensrentals.com

Hi Keith, 

 

Then you think that for all the people who have the same issues with their 70D autofocus, the solution is the AFMA ?

 

https://www.youtube.com/watch?v=cA6JnzYSDJE

https://www.youtube.com/watch?v=-bx9povjPtI

http://photography-on-the.net/forum/showthread.php?t=1354075

 

Seriously ?  


@Matt8275 wrote:

Hi Keith, 

 

Then you think that for all the people who have the same issues with their 70D autofocus, the solution is the AFMA ?

 

https://www.youtube.com/watch?v=cA6JnzYSDJE

https://www.youtube.com/watch?v=-bx9povjPtI

http://photography-on-the.net/forum/showthread.php?t=1354075

 

Seriously ?  


The Toby one definitely. In fact after he micro focus adjusted he didn't have an issue with the camera and most of the lenses. The one or two he still had issues with were likely a lens issue, not a camera issue, since MFA correct the 'issue' with some lenses. Unfortunately Toby seemed to misunderstand the real issue that some people had with a few early cameras in Germany and perpetuated a myth that you should have to micro focus adjust your camera

 

MichaelTheMentor one says it is not an issue and that micro focus adjustment did correct it for him. You probably shoud have watched that one first, before posting it.

 

The photography-on-the.net one links to a video of the very few early cameras that were limited to Germany that really did seem to have an issue. The real issue was that after micro focus adjustment, the center phase detect AF point focused differently than the other phase detect AF points.

 

It is perfectly normal to need micro focus adjustment for phase detect AF to match the live-view contrast detect or dual pixel AF.

 

Again, please read this to understand why - "This lens is soft" and other myths ~ by Roger Cicala, lensrentals.com

Unfortunately for me, Canon refused to accept liability on the soft focus issue. I personally think it has to do with the dual pixel system as it is geared more towards film then high grade sharp images. I think the lenses cant cope with it. I spent many hours at canon and spoke to some senior techs/managers who agreed with this theory but couldnt and wouldn't do anything about it. 

 

The problem extends (from my testing) to the 7d MII, and 760D all with the same focus problem. 

 

I voted with my feet, when they offered to upgrade me to a 5d III and 24-702.8 II combo for $4800 Aus to resolve the issue. 

 

Regards

 

Steve

 

 


@steve70dreinhar wrote:

Unfortunately for me, Canon refused to accept liability on the soft focus issue. I personally think it has to do with the dual pixel system as it is geared more towards film then high grade sharp images. I think the lenses cant cope with it. I spent many hours at canon and spoke to some senior techs/managers who agreed with this theory but couldnt and wouldn't do anything about it. 

 

The problem extends (from my testing) to the 7d MII, and 760D all with the same focus problem. 

 

I voted with my feet, when they offered to upgrade me to a 5d III and 24-702.8 II combo for $4800 Aus to resolve the issue. 

 

Regards

 

Steve

 

 


Wow!

 

What you wrote is so far from true it's almost not worth responding to.

 

It's obvious you don't know what the 'issue' supposedly is, much less what the issue with a few early German cameras actually was.

 

It is perfectly normal to need micro focus adjustment for phase detect AF to match the live-view contrast detect or dual pixel AF.

 

Please read this to understand why - "This lens is soft" and other myths ~ by Roger Cicala, lensrentals.com

 

 

When you compose & focus via the viewfinder, the dual-pixel system isn't used.  The shutter has to be open (and the mirror has to swing clear of the image path) in order to use the dual-pixel system. 

 

The standard phase-detect AF sensors are on the floor of the camera.  Hiding behind the reflex mirror is a smaller secondary mirror.  The primary mirror is semi-transparent to allow some light to bounce through to the secondary mirror -- and then down into the AF sensors.  The path is measured so that the distance straight through to the sensor, vs. the distance to the focusing screen, vs. the distance to the phase-detect sensors are all the same (and the mirror is shimmed at the factor for this.)

 

When the phase-detect AF sensors detect that the image is "out of phase" at a particular point that should be focused, it measures how far out and also reads the direction of the phase shift (to know if it needs to bring focus in closer vs. out farther.)  It then sends the corretive movement to the lens which, if carried out correctly, will EXACTLY bring the image back into phase in just ONE adjustment (it does not "hunt" for focus.)  The amount of focus correction will depend on specifically which lens is attached to the camera.  It is possible for the focus correction needed for one lens to be fractionally different than the focus correction needed for a different lens (not just a different type of lens... even a different copy of the same lens model.)  This is why AFMA is cool... you can tune the AF system for your specific lenses.

 

It is ALSO possible for gears to wear, get loose, and develop "backlash" (gear slop).  Suppose the last focus motion was to bring focus in closer -- but now the camera needs to send focus out farther.  The first tiny bit of movement (that the camera thinks would be moving the lens elements) is really just eating up some of the backlash in the gears (the lens elements aren't really moving yet.)  This can throw off the accuracy of contrast-detect AF in a somewhat random way and cause inconsistent focus (so inconsistent that even AFMA cannot compensate for it.)  Continuously re-focusing would eventually refine the focus, but if if you've got lenses with backlash in the focus gears then that lens needs a tune-up (it's a lens problem, not a camera problem.  Moving that same lens to a different camera body would still exhibit the same problem.)

 

Hopefully you are happy with your new 5D III... but if it has focus problems, either you need to apply some AFMA (use a proper commercial focus test chart... do NOT use ordinary pictures to judge focus accuracy) or possibly you have a lens (or lenses) that could benefit from a tune-up.

 

Tim Campbell
5D III, 5D IV, 60Da
Announcements