I have a Canon Powershot Elph 340HS that I've used for many years. Whenever I try to download a video from the Camera Connect app to my iPhone, the video will not allow a download and instead will show a yellow exclamation mark saying the format is not supported. However this only occurs when the video is over two minutes long. If the video is 1:30 or shorter, it will download fine. I bought a USB A-male to Mini-B cord to use the a/v digital output to connect to my iMac and send the videos that way, but they entirely don't show up, only photos. I'm also unable to download the necessary software onto my iMac as I am running on macOS Sequoia 15.1.1. Is there any solution to this issue?
