Unable to Download Videos from EOS Rebel T6

[Kc5]

I have a Canon Rebel T6 and I have done everything from downloading multiple apps, different mobile devices, and etc. Nothing seems to work, I am having trouble with videos. Everytime I try to download a video onto my phone with the Canon Connect app it just tells me "Movie Format Not Supported" Please I need information ASAP.

[Stephen]

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