Trying to connect Canon EOS 5D Mark II camera to Mac with OS 13 Ventura with USB connection

[rodhny]

I've been using my Canon EOS 5D Mark II camera with a ceiling mount, and connecting it via traditional USB wire to my Mac laptop, shooting remote via the EOS Utility app. 

Now, I just upgraded the OS on my Mac to OS 13 Ventura, and the EOS Utility suddenly no longer recognizes my 5D Mark II camera.

I downloaded the latest EOS Utility, which looks to be version 3.15, but it doesn't see my camera.  The only thing it shows is a button that says Pairing over Wi-Fi/LAN, but none of the other options I used to see before the OS update.

Any way to make the wired USB connection to the 5D Mark II work with OS 13 Ventura, without having to downgrade the OS back to its previous generation?

[shawnyhats]

I deleted and reinstalled. No dice. Thanks though --

[jrhoffman75]

This worked for this individual. Simply uninstalling and reinstalling worked for me.

[johnrmoyer]

I hope my experience might be helpful to others.

It seems to me that some new USB security added by Apple broke several things. I had trouble with Canon EOS Utility 3 and with Android File Transfer. What fixed it for me was to reset NVRAM, delete both apps, download and reinstall both apps. I have included links to two reset procedures from Apple support. Which procedure to use depends upon which hardware you might have.

Procedure to reset NVRAM: https://support.apple.com/en-us/HT204063

Procedure to reset SMC on mac: https://support.apple.com/en-us/HT201295

This is my best guess for the origin of the Apple bug (release notes mention a USB section under security preferences, but that is not present on my computer):
https://developer.apple.com/documentation/macos-release-notes/macos-13-release-notes USB security menu only appears with Apple silicon

[johnrmoyer]

It is an Apple bug. The update to macOS 13 Ventura also broke Android File Transfer for me when I used the same USB cable to connect to my phone. I included in another post what was the solution for me.

[johnrmoyer]

On Apple silicon, I was told that there is a USB section in the System Settings->Privacy and Security->Security section. This menu item does not appear on my machine with an Intel CPU. So far as I can understand, each program and each device must be given permission to use USB.