04-10-2017 05:29 PM
I used to get a page that has all the pictures on the sd card and put a check by the ones I want to download. I can no longer get that option. To download now I must download EVERY picture on the sd card. Is there a system/download that I can get to offer WHICH pictures I want downloaded?
04-10-2017 05:47 PM
Hi!
Welcome to the Canon Forums and thanks for your post!
To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using, your camera model, and what software you're using to download your photos. That way, the community will be able to assist you with suggestions appropriate for your product.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via email at http://Canon.us/ContactCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks!
04-10-2017 06:40 PM
Windows 7/Canon T3I is what I have. I have NO special software to do this. I just het the sd card....put it in the pc....and nothing happens. What software/profram do I need to have the pics show up and be able to download certain pictures.
04-11-2017 06:23 AM
You say you used to be able to have a program open and you saw every file and you could choose which one sto download and now you don't?
Have you made any changes to the computer?
If you have a T3i do you have Canon Zoombrowser on the orginal CD?
04-11-2017 08:54 AM
@jrhoffman75 wrote:You say you used to be able to have a program open and you saw every file and you could choose which one sto download and now you don't?
Have you made any changes to the computer?
If you have a T3i do you have Canon Zoombrowser on the orginal CD?
Through all such discussions (and we seem to have many), one fact remains constant: A card reader is a better choice than direct download.
04-11-2017 09:11 AM
I bought the camera used. No cd's came with it.
04-11-2017 10:00 AM
04-11-2017 10:01 AM
04-11-2017 10:17 AM
04-11-2017 11:20 AM
Double Click the Computer icon.
Insert your SD card into the PC card reader.
Right click the disk icon - select Open AutoPlay
Choose "Open folder to view files"
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