12-05-2019 04:27 PM
Hi! I'm about a year into photography and take pictures mostly for work however I've found a passion in it and now want to dive more into it! Unrelated to that we have a Canon EOS Rebel T5 in our office and I've noticed that there is random smudge/blur/spot that is now appearing in every picture (examples below with zoom in).
With a smudge-free cloth, I've cleaned the lenses we have and I've cleaned the mirror on the inside of the camera (excuse me if that is something I shouldn't do). That hasn't solved the issue. Maybe it is an issue with the image sensor? Is anyone aware of what might be causing this and the appropriate way to fix it?
Thanks, DW
12-05-2019 04:38 PM
Try performing a manual sensor cleaning but follow the instructions carefully on page 200 of the manual. Here is a link to the manual Canon T5 User Manual
12-06-2019 06:17 AM
Definitely dust on the sensor, follow John's advice above, Oh and never ever clean the mirror with a cloth
12-06-2019 07:23 AM - edited 12-06-2019 07:29 AM
I see what appears to be severe dust or mold. Or a spot caused by someone who tried to clean the sensor and failed.
Thats going to require professional service and you might never get it right depending on how long its been like that.
OP, I wish you luck, but suggest you let Canon evaluate and perform the service.
It states this in the manual John referenced for a good reason. Up to you.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
12-05-2019 04:24 PM
Hi! I'm about a year into photography and take pictures mostly for work however I've found a passion in it and now want to dive more into it! Unrelated to that we have a Canon EOS Rebel T5 in our office and I've noticed that there is random smudge/blur/spot that is now appearing in every picture (examples below with zoom in).
With a smudge-free cloth, I've cleaned the lenses we have and I've cleaned the mirror on the inside of the camera (excuse me if that is something I shouldn't do). That hasn't solved the issue. Maybe it is an issue with the image sensor? Is anyone aware of what might be causing this and the appropriate way to fix it?
Thanks, DW
12-05-2019 08:45 PM
Likely a speck of something on the sensor.
To determine better go outside in bright light and stop the lens down to f/16 in AV mode. Take a picture of a blank wall or sheet of white poster board.
At a small f/stop like that any specks on the sensor will become more defined.
If that's the case either take the camera to a shop for cleaning or follow YouTube videos. You can activate the sensor clean now option on the camera and use a hand squeeze blower to try and dislodge the material. Just be careful.
12-06-2019 10:16 AM
That's not coming off with in camera sensor cleaning. It needs a real physical cleaning. First time have someone that "knows" how to do clean it for you. Hope it is just debris on the sensor!
12-06-2019 10:17 AM
"Take a picture of a blank wall or sheet of white poster board."
No need to make it difficult. Blue sky works well.
12-06-2019 10:21 AM
Thank you, everyone, for the advice. I appreciate the tips and info. Now on to look for a shop that can clean it in the Kansas City area...
Cheers, DW
12-06-2019 10:25 AM
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