Rebel T6i stopped working

[xojessica]

Hi! I attended a photo workshop yesterday and today and suddenly my camera stopped working. I can turn it on, but I can't manuever through any of the settings - menu, won't auto focus...nothing. I have changed lenses; used different memory cards; taken out my battery and replaced it. It may turn on briefly and allow me to take a photo, but I then can't review it or navigate through any of the menus or settings. Of course I am on vacation and need my camera, HELP!!  

[RobertTheFat]

Did the photo workshop involve a lot of video shooting? We've heard of cases where a user has shot a lot of video and the camera has apparently overheated. This weakens one or more components on the main board; and the next time the camera is turned on, the component fails. Overstressed components are more likely to fail when the unit is turned on, because that often involves a sudden power surge.

Will it let you reset to factory settings? Sometimes that helps. Otherwise, if you didn't bring a spare camera, I can't think of anything to suggest except to try to take it to a repair shop for inspection.

[xojessica]

No, I didn't shoot videos. However, I did shoot RAW and had the camera on solid for about 5 hours yesterday and again today and shot about 1000 photos each day. I am also on the ocean and it's HOT!!

[xojessica]

How do I reset to factory settings?

[RobertTheFat]

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@xojessica wrote:

No, I didn't shoot videos. However, I did shoot RAW and had the camera on solid for about 5 hours yesterday and again today and shot about 1000 photos each day. I am also on the ocean and it's HOT!!

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1000 photos a day shouldn't be much of a challenge to the camera. But I hope it didn't get splashed with seawater, that can be very damaging, especially to a Rebel, since they're not very well sealed.

[xojessica]

No, I was not close enough to or in the water. It was working right along and then abruptly became an issue.

[RobertTheFat]

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@xojessica wrote:

How do I reset to factory settings?

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Check the manual; there should be a menu item for it. And you may have to reset any custom settings as a separate step. If you can't get to the menu items, you could try taking the battery out for a few hours. You're waiting for the capacitors that power the essential functionality to lose their charge; so depending on how good they are, that can take quite a while.

[xojessica]

I really appreciate your help - and I am getting closer...I can take photos again, I can't get the image review to pop in on it's own - although I can push the "play" button and it will pop in after about 20 seconds, maybe.

[RobertTheFat]

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@xojessica wrote:

I really appreciate your help - and I am getting closer...I can take photos again, I can't get the image review to pop in on it's own - although I can push the "play" button and it will pop in after about 20 seconds, maybe.

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On most Canon DSLRs it's the "Info" button that controls that.

[nyc]

I was testing the battery on my t6i last week by leaving it on all day and part of the night with no problems. I charged the battery on the 16th of this month and the battery still shows full. I wake it up to take pictures from my window but I am constantly turning off the screen.