Rebel T6i stopped working

[xojessica]

Hi! I attended a photo workshop yesterday and today and suddenly my camera stopped working. I can turn it on, but I can't manuever through any of the settings - menu, won't auto focus...nothing. I have changed lenses; used different memory cards; taken out my battery and replaced it. It may turn on briefly and allow me to take a photo, but I then can't review it or navigate through any of the menus or settings. Of course I am on vacation and need my camera, HELP!!  

[TTMartin]

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@nyc wrote:

I was testing the battery on my t6i last week by leaving it on all day and part of the night with no problems. I charged the battery on the 16th of this month and the battery still shows full. I wake it up to take pictures from my window but I am constantly turning off the screen.

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You need to recharge your battery!!!

Also in hot humid environments be very careful when taking the camera from a cold air conditioned building out into the humidity. That can cause condensation inside the camera and ruin it. Keep it inside its case if you have one, or put it in a ziplock bag until it warms up to outside temperatures. 

Though if you charged you battery days ago, and put 1000 shots on it, the battery needs to be recharged, so I think that is your primary issue.

[nyc]

There's nothing wrong with my battery I charge it the minute I see it blinking.

I was only saying that I leave my camera on all day and part of the night because I don't like turning it off and on.

On my next recharge I'm going to see how many pictures I take when I leave the camera on all day long.

I'm testing the battery because I am going to spend a whole day at the zoo and I would like to know if I'm going to need a second battery for my visit.

[TTMartin]

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@nyc wrote:

There's nothing wrong with my battery I charge it the minute I see it blinking.

I was only saying that I leave my camera on all day and part of the night because I don't like turning it off and on.

On my next recharge I'm going to see how many pictures I take when I leave the camera on all day long.

I'm testing the battery because I am going to spend a whole day at the zoo and I would like to know if I'm going to need a second battery for my visit.

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You don't need to, nor should you wait till it starts blinking to charge it. 

I have two sets of batteries (use a battery grip), I change the batteries every time I go out. And recharge the ones I took out so I have spares. 

Your problem sounds like a low battery, regardless if it is 'blinking' or not.

ALWAYS bring an extra battery!!!

[xojessica]

How do I reset to factory settings?

[RobertTheFat]

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@xojessica wrote:

How do I reset to factory settings?

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Check the manual; there should be a menu item for it. And you may have to reset any custom settings as a separate step. If you can't get to the menu items, you could try taking the battery out for a few hours. You're waiting for the capacitors that power the essential functionality to lose their charge; so depending on how good they are, that can take quite a while.

[xojessica]

I really appreciate your help - and I am getting closer...I can take photos again, I can't get the image review to pop in on it's own - although I can push the "play" button and it will pop in after about 20 seconds, maybe.

[RobertTheFat]

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@xojessica wrote:

I really appreciate your help - and I am getting closer...I can take photos again, I can't get the image review to pop in on it's own - although I can push the "play" button and it will pop in after about 20 seconds, maybe.

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On most Canon DSLRs it's the "Info" button that controls that.