01-12-2024 12:27 PM - last edited on 01-12-2024 12:37 PM by Danny
First post, new here. Curious, but does Canon read these comments?
I just purchased an R6 Mark II and I was shocked that the camera's display was disabled when external HDMI was connected! My camera shop was also baffled by this. My vision isn't what it used to be and I was excited about the ability to use a larger external display for monitoring while also having the built in screen's touch focus and info.
If it's possible, I would really appreciate the ability to connect an HDMI monitor while maintaining the ability to record to the camera and use the camera's display in both photo and video modes.
01-12-2024 12:38 PM
I use an iPad running CanonComnect. Note, my device is Wi-Fi only. This means it will not drop the wireless connection like a device with phone service could.
01-12-2024 12:44 PM
Thank you for the suggestion. I've tried that app and a couple of others via USB C. While there are some positive aspects to that solution, there are also a number of limitations/compromises. I'll create new threads for some of my specific concerns. Anyway, the fact that HDMI disables the camera's display should be addressed, in my opinion.
01-12-2024 01:50 PM - edited 01-12-2024 01:51 PM
The behavior is not a bug.
Are you trying to capture stills or video? I am capturing mostly stills.
01-13-2024 06:59 PM
While I didn’t suggest it was a bug, it certainly isn’t a feature. I’m primarily still photography at the moment, but I plan to use the camera for video as well.
01-12-2024 01:54 PM
The camera has “Clean HDMI” output in video modes that must first be enabled.
01-13-2024 07:02 PM
That would actually be fantastic if the camera’s display didn’t turn off.
03-03-2024 02:10 PM
This is the best option for 99.99% of users:
https://www.usa.canon.com/mobile-apps/camera-connect
01-12-2024 02:48 PM
"First post, new here. Curious, but does Canon read these comments?"
The moderators of course read the comments, but there is no guarantee that Canon's Engineers or Marketing do. For that send feedback. At the bottom of the Canon USA website, you can find a feedback link:
02-27-2024 05:04 AM
Is it still an issue? Also looking for solution to connect external monitor (and keep display alive).
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
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RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
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RF1200mm F8 L IS USM - Version 1.0.4
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