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RonFast · ‎12-30-2021

Hi - My nice new R5 has a fault - a dead Mode button... I have tried two or three suggestions to cure this, but it remains a problem - It is currently stuck on M and I want to load the latest firmware 1.5 (1.4 installed) - I need to select P to do this, someone suggested that it would load with M selected - sadly not for me! - also tried with the "FIR" ended version of the software. I tried holding down the Q button and pressing INFO to get the mode window - regret that didn't work...

Pressing Q + INFO brings up the general settings window but the M setting at the top left corner has a greyed out background so inoperative - going a bit crazy here... I guess tomorrow I'll call Mr Canon... but if anybody has the answer to this ...I'd be delighted to be proved stupid.

Kind regards _ Don

Lotus7 · ‎01-03-2022

Certainly sounds like an early failure, but have you tried the following?:

1. Remove the battery

2. Switch the ON/Off switch to ON with battery removed.

3. Press shutter release for a few seconds.

4. Switch the ON/Off switch to OFF

4. Install a fully charged battery and wait until the red "Busy" lamp stops blinking

5. Switch the camera back ON

Remember, the R5 is always partially powered up whenever a charged battery is installed. the only way to truly power it down and clear registers is to remove the battery.

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Viewfinder · ‎01-15-2023

I found that it's in the settings called restrict shooting modes. I turned that off and it fixed this problem. I included a photo of the menu but it's under the custom functions tab, #2, third option down.

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R5 mode button not working!