R5 error 70

[papinoland]

Hello everyone,

just bought a new R5 and what a disappointment. 

I keep getting ERROR 70 messages and camera will freeze. I must say this error pops up only while shooting photos but works perfectly for shooting video.

I have read and searched for solutions and have so far replaced the battery, exchanged Canon lenses and restarted the Camera. I have tried every solution I have found on Canon website and the web, but the error keeps popping up every single time. 

I have read that maybe updating the firmware to Ver. 1.8.1 might resolve the issue but that specific firmware is for the R6 and is not available for the R5 so im not sure if I should go this route.

Canon dealer says Im on my own with this and Canon support is non responsive.

Canon support have yet to come up with a response. Im so frustrated. Please, if anyone knows how to fix this ERROR 70, 

Thanks everyone for reading

Papi

[FloridaDrafter]

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@papinoland wrote: 

"I was enthusiastic about the new camera and it didn't working threw me out of my confort zone. Im an old school photo guy and was going to experiment with my first mirror less body. guess I will have to wait a few weeks before that happens."

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Papi, please don't get discouraged with this setback, just take a deep breath and take it in stride 🙂

I'm also "old school" and started photography in the early 80's with a Canon A-1 and AE-1 program, then the EOS ELAN II, so I shot film until my first digital, the EOS Rebel XSi in 2008ish, and worked up the line to the 5D mark IV. I started using the MILC's and RF glass about three years ago with the R6. It just keeps getting better, so once again, don't get discouraged. I assure you, you will be amazed.

Newton