02-26-2017 12:21 PM
02-26-2017 03:58 PM
If you didn't delete any files in camera then they should all still be on the SD card. If something happened during the upload from camera try uploading directly from the SD card using a card reader.
Most experienced users on the forum recommend using a card reader always.
02-26-2017 08:44 PM
Hello gdawg,
Downloading all images that have not been transferred to the computer
2. Set the camera's power to [ON].
NOTE
- Windows 8: Right-click on the [Start] screen, and then click [All Programs] displayed on the lower right of the screen. [EOS Utility] will be displayed on the [Apps] screen.
- Windows 8.1: Click on the bottom left of the [Start] screen to display the [Apps] screen, and then click [EOS Utility].
- Mac OS X: Click the [EOS Utility] icon on the Dock.
IMPORTANTIf you start EOS Utility Ver. 3.2 before connecting the camera to the computer, the [EOS Utility Launcher] screen (shown in the example image below) will be displayed. In this case, please click [Close], and connect the camera to the computer after the window has closed.
NOTEBy default, the downloaded images are sorted into folders by their shooting date, and are saved in the [Pictures] folder on the computer. If you wish to change the destination for the downloaded images, click [Preferences] and specify the settings in the dialog box.
If you click [Select and download], you can select the images you want and download them to your computer from the cameras memory card. For the details, please see the "Downloading selected images" section below.
NOTEIf you wish to edit images using Digital Photo Professional or ImageBrowser EX, refer to the individual software instruction manuals.
Downloading selected images
NOTE
- Windows 8: Right-click on the [Start] screen and click on [All apps] displayed at the bottom right of the screen to display the [Apps] screen. Then, click [EOS Utility].
- Windows 8.1: Click on the bottom left side of the [Start] screen to display the [Apps] screen, and then click [EOS Utility].
- Mac OS X: Click the [EOS Utility] icon on the Dock.
NOTE
- The [ ] icon is displayed in the upper-left corner of movie files.
- You can click the [ ] button to sort the images with various conditions and choose images you want to download.
NOTEBy default, the downloaded images are sorted into folders by their shooting date, and are saved in the [Pictures] folder on the computer.
When all the selected images are downloaded, Digital Photo Professional starts automatically and the images that have been downloaded will be displayed.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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