Not getting high fps

[Muzahid2020]

Canon 5D MIV

[jrhoffman75]

Welcome to the forum. Can you explain more what the problem is?

[wq9nsc]

More info needed?  Are you asking how to enable high speed drive mode?  Is the shutter speed high enough to support the requested drive speed?  Single shot or AI servo AF?  Are you getting a few shots at high speed but filling up the buffer quickly due to using a memory card with insufficient write speed?  Are you trying to write RAW plus JPG which will further slow operations?

Rodger

[kvbarkley]

For the rebels, it helps to turn off any lens corrections. That takes a lot of computing horsepower.

[ebiggs1]

"For the rebels,..."

OP is using a 5D Mk IV.  First guess is too slow SS and too slow SD/CF card or using just the slower SD card. You can try jpg instead of Raw format.

[JohnFDay]

I get a message new or counterfiet battery . tried New batteries and tried the batteries in a different cameras NO problems with them  !!

Then the camera shuts off and won't work. I would welcome any input before I send this camera in for repair

. I should note that the cameraa is 2 years old and I have used it only 6 or so times

[ebiggs1]

Try using real Canon batteries.  5D Mk IV doesn't like off brand and counterfeit batteries.

[JohnFDay]

Yes even bought a new one same result

[jrhoffman75]

Call 1-800-OK-CANON.

[John_SD]

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@jrhoffman75 wrote:
Call 1-800-OK-CANON.

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You have it right, John. 

As an aside, what is it with many of these newer posters? They seem to seriously lack basic communication skills to the point that they are unable to describe their problem in a coherent way. Many don't even follow up on their own inquiry.