10-07-2019 02:58 PM
Solved! Go to Solution.
10-07-2019 03:05 PM
To start off with the basics, are you using a full size SD card or a micro SD card with an adapter? What brand and model of card are you using? Was the card formatted in the camera before using? Have you set the camera's calendar and clock? Are you using a genuine Canon battery or one from a third-party supplier?
10-07-2019 03:40 PM
10-07-2019 03:05 PM
To start off with the basics, are you using a full size SD card or a micro SD card with an adapter? What brand and model of card are you using? Was the card formatted in the camera before using? Have you set the camera's calendar and clock? Are you using a genuine Canon battery or one from a third-party supplier?
10-07-2019 03:24 PM
10-07-2019 03:33 PM
But is it a full size card or a micro card with adapter?
Did you format it in camera?
10-07-2019 03:40 PM
10-07-2019 04:39 PM
Do you maybe have a 64gb or 32gb or an even smaller capacity card you could try in the camera?
10-07-2019 04:38 PM
10-07-2019 05:03 PM
At this point you should call Canon. if they can't resolve it send it back or send it in for warranty repair.
10-07-2019 05:14 PM
10-07-2019 05:15 PM
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