05-08-2017 10:12 AM - edited 05-08-2017 10:18 AM
Hello I am Samuel leaving in Haiti. I am a newbie but a really close to a pro because i am giving my all to photography.
unfortunately my camera "Canon 5D Classic or mark I" stop working this morning. can't keep my tears guys cause it cost me a lot of money and i just have it for 5 months. (of course it was not new).
Only the LCD screen on the top works but the light doesnt turn on.
Could someone help me to understand the issue? help me know if its something that i can fix?
Help any advice is welcome because i still can't keep my tears.
PS: I am doing photo just for fun, not for money.
action taken: wanna also let you know that I removed the batt for the night, the memory card, removed the lens, i do anything related to a simple troubleshoot.
PS: it doesnt have the small memory batt at all.
05-08-2017 10:26 AM
Please provide more information so we can help you.
What settings are selected?
Does it take a photo (i.e is it just the top LCD light that doesn't work or does nothing work except the top LCD)?
Open an close the SD card cover.
Remove and reseat the lens.
Is lens on AF mode?
Press the Info button.
Let us know whats going on.
05-08-2017 10:35 AM
What settings are selected?
** It was on manuel
Does it take a photo (i.e is it just the top LCD light that doesn't work or does nothing work except the top LCD)?
**Nothing work except the top LCD, all the button close to the top LCD are working too except the light button)
Open an close the SD card cover.
** i tryed that too, i even removed the SD for some seconds
Remove and reseat the lens.
** yes i did, i even try another lens
Is lens on AF mode?
** I try AF/MF
Press the Info button.
** NONE of the button works except the once close to the top LCD,
Let us know whats going on.
** Thanls a lot for your help
05-08-2017 10:40 AM
Sounds like an elecrtrical problem inside camera. Do you have a Canon service facility nearby?
05-08-2017 12:04 PM
Sounds like an elecrtrical problem inside camera. Do you have a Canon service facility nearby?
** Unfortunately no... if this could be an expensive service in USA?
05-08-2017 12:19 PM
05-09-2017 02:28 PM - edited 05-09-2017 02:29 PM
Not sure if this piece of information will help. PLease try to locate the internal clock/back up battery and replace it. Also make sure that your BP511/511A is working.
05-09-2017 02:33 PM
Sorry the Camera didnt have that batterie at all.... I removed it
05-09-2017 02:40 PM
You have to put one back in. Without that backup battery, the camera may not work.
05-09-2017 02:43 PM
It used to work... the Camera is working without the battery since december.
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