02-01-2021 12:46 PM
Hi there.
Just got the R6 and have only used it for 2 days. Now, the LCD screen is off and I can't seem to get it back on? I'm not sure what I did. I might have just pressed a wrong button combination; not in the settings menu, I mean on the camera body itself.
I've tried swapping batteries, memory cards, and lenses.
My viewfinder works if the LCD is closed; and I can shoot and poke around in the menus through the viewfinder, but nothing I try in the menu works. I've checked the screen brightness, modes, and reset camera settings.
What's going on here? Do I need to send it in? Thanks for any help!
02-01-2021 05:52 PM
Sounds like you've already tried almost everything, but as a last resort:
*Remove the battery
*Remove the SD Card(s)
*Turn on the power switch and wait at least 60 seconds (discharges residual charges in various registers)
*Re-install a charged battery and the SD Card(s)
*Confirm that you are set to "Viewfinder-1" mode
*With the LCD screen in normal viewing position, confirm that the EVF (viewfinder) sensor is working correctly:
*While viewing at a distance while covering the sensor the EVF should light up and uncovering it should shut off the EVF
If the R6 somehow got switched to "Viewfinder-2", the EVF may remain on, even with the sensor uncovered.
*Press the MENU button
If the LCD stiil does not function, phone 1-800-652-2666 (EOS Customer Service)
GOOD LUCK!
02-02-2021 09:14 AM
11-05-2021 10:08 AM
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