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My Macbook Air will not recognize my Canon Rebel T2i when I plug it in using a USB cable

Tiner177
Apprentice

I am running OS X Yosemite version 10.10.5 and have installed EOS Utility - my Macbook is not recognizing it. I have tried going to Applications -> System Utilities -> USB and it is not listed under USB

2 REPLIES 2

Richard
Product Expert
Product Expert

Hi Tiner177,

 

Thanks for posting.  I'm sorry that for the delay in responding.  

 

If you haven't already resolved this issue, when your camera is connected to your computer, via its USB cable, and powered on, what do you see on the camera's display?

 

Have you tried more than one USB cable and USB terminal (on your computer)?

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Hello,

 

I am facing the same issue. I tried multiple ports and also replaced my cable with new ones to check if the fault is with the cable. but still not working.

 

I am using macbook air (macOS Catalina)

 

Kindly help me out with this issue, Thanks in advance.

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