06-01-2022 10:59 AM
My shutter will not open when I try to look through my Viewfinder. Please help! I can take pictures through the screen but when I switch back to the view finder, it is black.
06-01-2022 03:58 PM
Yes, the Shutter is closed.
06-01-2022 04:01 PM
When you open the camera, is the shutter exposed immediately? If so, then your mirror is stuck in the up position.
06-01-2022 04:04 PM
It seems like the Shutter is getting jammed. I can touch it and it will come back down, but as soon as it takes a picture and goes back up it jams again.
06-01-2022 04:20 PM
That would be normal if the camera is stuck in back in live view mode. If you have not done so, I would definitely do a camera settings reset. Can you confirm that the mirror, normally in front of the shutter, is always in the up position? Don't try to force it back down!!!!
06-01-2022 04:33 PM
I have already reset the camera settings. I did not force it back down if I barely touch it, it comes down on its own and I can finally see out of the viewfinder. Once I click the button and take a picture, it takes the picture but the shutter is closed and I am no longer able to see out of the viewfinder.
06-01-2022 04:53 PM
Looks like you need a mirror box repair.
06-01-2022 03:45 PM - edited 06-01-2022 03:47 PM
A good point. I took the comment to mean about switching back to viewfinder to mean that they had actually knowingly activated the switch.
KAMDYN: please check the diagram on P20 of your manual, shown below: it identifies a button, just to the right of the viewfinder labelled Live View Shooting Switch. That switches between live view using the LCD at the back, and the optical viewfinder. Try checking that is not rotated, and if so rotate it back to vertical.
It identifies a button
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.