Issues with 5D Mark 4

[TylerEdmonton]

Having serious issues with noise and sharpness above ISO 320 and have since purchases. Canon techs have had it for a month and claim it's fine. Mark 2 body has no issues with the same lenses. ANY creative solutions appreciated or it mnay have to be retooled as a fishing sinker...

[Waddizzle]

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@TylerEdmonton wrote:

Having serious issues with noise and sharpness above ISO 320 and have since purchases. Canon techs have had it for a month and claim it's fine. Mark 2 body has no issues with the same lenses. ANY creative solutions appreciated or it mnay have to be retooled as a fishing sinker...

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Post a sample shot, with exposure, focusing, and lens info.  Tell us what is wrong with it.

[TylerEdmonton]

[TylerEdmonton]

Image shot at ISO 1250 f.4 at 1/80s using Mark 4. Notice the softness in the focus and the noise vs skin tone. I immediately changed to a Mark 2 and the results were much better

[Waddizzle]

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@TylerEdmonton wrote:

Image shot at ISO 1250 f.4 at 1/80s using Mark 4. Notice the softness in the focus and the noise vs skin tone. I immediately changed to a Mark 2 and the results were much better

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What focal length did you use?  That is a fairly slow shutter for a portrait, IMHO.  Did you use a tripod?  Why didn’t you pos tthe “good” photo?  For now, I am going to blame the softness on camera shake.  Convince me, otherwise.

[Ray-uk]

Looks like a focus problem to me, the front of the dress is much sharper than her face which is where the focus should be.

[TylerEdmonton]

It was shot using the single AF point with expansion option over her face. Maybe the autofocus system is a little off.

[perdewk]

I am having SAME issues and it is annoying. Any resolution yet? 

[Ray-uk]

You can't be having the SAME issues because as the above posts show the problem was never resolved and the OP now seems to have gone quiet.

I would suggest you start a new thread stating exact details of your problem together with a sample picture that shows the fault and includes the full EXIF information then other forum members will be happy to help you.

[Waddizzle]

I am not convinced. Tripod? Focal length? The whole image is uniformly OOF, including the piece of jewelry. It looks like camera shake from a slow shutter speed. Sorry.