I was using Vista x64 until last week, and I came to the determination that the new Canon software was not going to work with it. Finally, I threw in the towel. I contacted Microsoft, and the tech support guy _claimed_ that the machine could be upgraded to Windows 7, but that it would require premium support ($99 fee). I thought about it and then agreed. The charge was initiated, and then this guy spent five hours trying to get there from here. Finally, he threw in the towel, and it is not as easy as he had thought. Then I went around and around with the supervisor about this. At a minimum, they had to reverse the fee. They claimed that they couldn't do that, either. So, let's just say that Microsoft is not at the top of my favorites list. So, after thinking about it a bit more, I decided to buy a new machine with Windows 7 on it (not Windows 8). The new Dell machine was purchased and then installed. After a while, I was able to install the new Canon software and other software successfully. By the next day, I discovered some technical problems on the new machine. Basically, there was a fault on the motherboard. So, I had to get Dell tech support involved. They remotely worked on it for hours, and then they threw in the towel. I had to get the supervisor involved, and he would offer me the option of taking the entire computer back to the store to get a total exchange. That was unacceptable because of all of my time spent installing software. Now, Dell is skating out over the horizon, so they are not at the top of my favorites list. They did say that they could have a technician dispatched to my location to swap out the motherboard (leaving the hard disk intact). It just was not worth all of this trouble. I'll fix the problem myself. The only thing working right is the Canon camera with its software.
