01-09-2015 02:29 AM
01-15-2015 05:13 PM
"I can't imagine why you're having trouble with customer service.'
Me neither
01-15-2015 05:18 PM
It seems like such bad form for a technical support person to be continually asking the same questions over and over. Then when you get transferred to the next person in the chain, they ask the same questions over and over. My answers stay the same, over and over, although they get shortened a bit once I've pronounced them or typed them for the ninth time.
I wonder if they keep asking because they forgot the first answer, or maybe they are just hoping for a different answer.
Canon does not seem to have that problem. Thank Heavens.
01-15-2015 03:06 PM
I don't want to be the unpaid quality control department for Dell Computers. I'll just handle the problem myself.
By the way, that will be the last Dell computer that I buy.
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