i ave installed the software dpp but convert and save option is not getting highlighted. pleaseadvice. i cannot open the raw files.
You should be able to see numerous icons, one for each of your image files. Click on one to highlight it. Now try it.
Hi recently bought the G9X , didn't come with software disc and I'm shooting RAW. Been on Canon website and entered serial number of the camera to download the conversion software, when it's download and I try to open it the computer says there is no programming to support it. Any ideas please ? Regards Smiffy.
You d/l DPP4? It should work if you got the correct one for your OS. Are you Mac or Windoze? Mac seems to have this problem form time to time. Make sure you got the correct version for your OS.
The problem is the image is not showing. I can select it but cannot open it. I also tried Lightroom but it does it support raw
Sorry, but Lightroom does support RAW. In fact, LR supports more RAW formats than Canon DPP. Obviously, you do not know what you are doing, nor what you are talking about. No offense, intended. Those are just the facts.
Your descriptions of your issues speaks volumes about your lack of understanding. When you use the EOS utility to import files from the camera into the computer, DPP will automatically open the files.
However, there are online resources that can help you. First, what camera are you using, and what Operating System is your computer running?