04-10-2013 08:05 PM
I have not used this camera for more than 2 years. I now have a laptop with windows 7. This computer will not recognize this camera when I plug it in to usb to download pictures. I have tried everything except what is going to work.
04-10-2013 08:46 PM - edited 04-10-2013 08:48 PM
Do you happen to have the original discs? Or, was EOS utility previously installed on that computer? If not, you need to do a bit of shinanigans to get around Canon's protection (which I still don't understand, either you own a Canon, or the software is no use to you). It's not hard, but you have to rewrite a registry file to make the software think it was previously loaded on your computer.
Go here (providing you're in the US) to download EOS utility:
http://www.usa.canon.com/cusa/support/consumer
It's an "updater". So again, you need to have had a previous version on your computer or it won't install. Once it installs all you do is plug in your camera and turn it on and a window pops up offering a couple different options like File Transfer or Tethered Shooting.
04-10-2013 09:31 PM
I do have the original disc. I have installed it, uninstalled it, reinstalled, then I tried to install over the last install. Nothing worked.
04-10-2013 09:44 PM
04-10-2013 09:52 PM
04-10-2013 09:58 PM
Good thought. I'll try that.
04-10-2013 10:26 PM - edited 04-10-2013 10:27 PM
If you click on the USB icon (usb plug with a green check next to it) on the task bar can you see the camera? How about in My Computer?
04-10-2013 10:34 PM
That's just it. Any port I use to plug the camera into does not show up on my computer. It is like I am pluging a cord into my compter with nothing attached to the end of it.
11-15-2015 12:55 AM
I have had two canon rebels. With your camera in the off position, plug the USB cord into your Canon camera and the other end into the USB port. Then turn the camera On. Then on your Desktop double click My Computer, scroll down til you see the Canon icon. Right click the icon and it will bring up a small drop down window. Last step is to Left click and select "Import pictures and Videos". Then you can Tag by typing in for example THANKSGIVING or any occassion. I always type in a date the pictures were taken. Then click Enter on your Keyboard. Will then start downloading your pictures. The pictures will end up in the Picture folder. I have Windows 7 and it works every time.
02-11-2016 04:26 PM
Hello everybody
Sorry to bother you with this, I can see you already spent quite some time on people like me.
I've been having the same problem with my Canon MD150 MiniDV recorder. I haven't connected it to my computer for about 3 years, and now my computer (windows 7) doesn't recognize the camera anymore, and my laptop neither (windows 7 as well). Last time I used it, it worked on my computer, but that's 3 years ago.
I can't find the original CD to install the pilote, so I've downloaded a pilot that should work (?).
I'm using the USB cable to connect the camera and the computer/laptop, not the CV-150F or CV-250F. I have Moviemaker and Premiere on my computer and laptop.
Any advice will be greatly appreciated !
Soren
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