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Help! Images taken on a Canon EOS 2000D won't display on camera and can't be downloaded

vglf
Contributor

I took a load of photos yesterday using a memory card.  Half of the images are fine but the others, despite there being something there as they are all substantial file sizes, won't display or download.  It says the format is not supported!

I'm so upset at the photos were for work and I am going to be in all sorts of trouble without them.  I have tried downloading with the Canon app, also with my laptop.  How can I try to rescue the images and get them? 

12 REPLIES 12

ebiggs1
Legend
Legend

Recoverit was selected as the Leader in File Recovery Software. It can recover files form even corrupted SD cards. Don't do anything else to that SD until you get and run Recoverit. I have found it to be one of the best but each top brand SD makers has recovery software and a service where you send them the SD and they run special software that is far more powerful then what you can get. That service is not free, however, but to you it may be worth it.

EB
EOS 1D, EOS 1D MK IIn, EOS 1D MK III, EOS 1Ds MK III, EOS 1D MK IV and EOS 1DX and many lenses.

I’ve probably done it wrong but it just gives the name of the file, nothing else. It is the same with the images on the card that are showing. 

Alan this is a two month old thread it most likely has been solved one way or another.

EB
EOS 1D, EOS 1D MK IIn, EOS 1D MK III, EOS 1Ds MK III, EOS 1D MK IV and EOS 1DX and many lenses.
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