10-13-2024 10:10 AM - last edited on 10-13-2024 04:12 PM by James_C
Hello, I installed the 1.6 firmware update on my R7 yesterday. The install completed and I clicked on the "OK" message. After that the camera shut off. I have not been able to turn it back on.
I have tried removing the lens, memory cards. I have tried turning it off and holding the shutter button. Nothing has helped. Has anyone else seen this before?
Thanks
10-13-2024 11:05 AM
On the surface that does not sound good. I suggest you call Canon 1 (800) 652-2666
If the worst thing happened and you camera is "bricked" Canon is the only place that can restore it.
10-13-2024 11:18 AM
Thanks, yeah I plan on calling them tomorrow. So frustrating it is out of warranty by a few months.
Thanks,
Bill
09/26/2024: New firmware updates are available.
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