Hello, I installed the 1.6 firmware update on my R7 yesterday. The install completed and I clicked on the "OK" message. After that the camera shut off. I have not been able to turn it back on.I have tried removing the lens, memory cards. I have tried...
That is distressing, I am sorry to hear you had the same experience. I worked in the software industry my whole life too. I have been through a lot of patching efforts, updates, and upgrades. I have had to back out a few. I have never seen faulty sof...
Just to finish the story. I got my R7 back today. I feel like it was repaired very quickly, I shipped it on Monday and got it back on Saturday. Canon indicated that the main circuit board needed to be replaced. All is functioning normally.
Hi, I called Canon support and they did not have any suggestions other than to mail it in for service, which I did. I just got the estimate for the repair, it is a little over $400 in labor. No specific reason for the problem was given. My camera is ...