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Help: EOS R7 Will not turn on after firmware 1.6.0 install

BillBoese
Apprentice

Hello, I installed the 1.6 firmware update on my R7 yesterday. The install completed and I clicked on the "OK" message. After that the camera shut off. I have not been able to turn it back on.

I have tried removing the lens, memory cards. I have tried turning it off and holding the shutter button. Nothing has helped.  Has anyone else seen this before?

Thanks

2 REPLIES 2

ebiggs1
Legend
Legend

On the surface that does not sound good. I suggest you call Canon 1 (800) 652-2666

If the worst thing happened and you camera is "bricked" Canon is the only place that can restore it.

EB
EOS 1DX and 1D Mk IV and less lenses then before!

Thanks, yeah I plan on calling them tomorrow. So frustrating it is out of warranty by a few months.

Thanks,

Bill

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