06-23-2021 07:41 PM
I have a new GP-E2 and it is supplied with two cables, one end fitting on a proprietary-appearing plug on the unit itself and the other end being a mini USB plug which can go to the camera or the computer. Fortunately I have a converter to the mini USB plug to make it a USB A and can connect it physically to my computer.
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06-25-2021 09:35 AM
Canon replied and it turns out disabling WiFi solved the problem. I hated to ask the question on the forum, but nowhere in my searching had I found that requirement, especially in the manual.
Now the menu is highlighted and working. As I knew, the hot shoe does not connect the GPS to my T7, but the supplied cable works perfectly.
Thanks everybody for your suggestions!
Marc
06-23-2021 08:01 PM
I suggest that you call Canon.
06-24-2021 03:22 AM
According to the camera User Guide, the GPS should sit on the hot shoe, but needs to be connected to the camera using the supplied cable. This may cause the GPS data to be written to EXIF data when photos are taken. I dunno.
As far as connecting to PC goes, refer to the GPS manual. It probably explains why you should have two cables included with the unit. If in doubt, contact Canon Support.
06-24-2021 07:35 AM
The manual for the GPS doesn't clearly state this, but the cable that is used to connect the camera to the computer is the same cable to use when downloading the log data from the GPS unit.
06-24-2021 08:32 AM
John,
Thanks for the reply.
There are two cables supplied, one 25 cm and the other 1.5 m. They are identical except for the length. One end fits only on the GPS and has WFT labled on it. The GPS will accept that cable as well as a standard mini USB male connector. The camera will accept only the mini USB male connector, so the cable can be connected to the camera oriented one way only.
Attaching the GPS to the computer requires a USB adapter ( A or C ) and when I connect to the computer using either supplied cable, the GPS is not recognized by the computer. Also, the GPS is not recognized by the camera with either cable, attached to the hot shoe or not.
I did discover that if I use a standard mini USB connection from the GPS (remember, that plug accepts the standard as well as the proprietary Canon cable) and connect to the computer, then the computer sees the GPS - I was able to check that the firmware is up to date, and there was full connectivity with that cable.
So, now I'm waiting for a new cable to be delivered - a minu USB - Mini USB male on both ends - to arrive from Amazon. I'm hoping that will do the trick.
The proprietary connection on the GPS end definitely is the issue.
I'll report if this new cable works.
I should have sprung for a camera with GPS already installed, but when I got the T7 I didn't think I'd need or want it!
Thanks again.
Marc
06-24-2021 09:06 AM
"I did discover that if I use a standard mini USB connection from the GPS (remember, that plug accepts the standard as well as the proprietary Canon cable) and connect to the computer, then the computer sees the GPS - I was able to check that the firmware is up to date, and there was full connectivity with that cable."
Yes, that is what I stated above. The cables supplied with the GPS are only for connecting to the camera.
Did you enable GPS in yellow menu 2?
I am not sure why you need to buy another cable.
06-24-2021 10:55 AM
The GPS device settings icon/menu, while present, is not highlighted and therefore does not turn on. It is only enabled when the GP-E2 is attached. Since the camera does not recognize the GPS even when it is turned on and presumably working, it can't be enabled. Hence the need for a standard USB mini connector for the GPS end. If my new cable works, then I would be surprised that Canon didn't include the standard in addition one with the proprietary WFT connector/cable.
I suspect the new cable will work since the USB mini connection was the only way the GP-E2 would connect with the computer.
Marc
06-24-2021 11:06 AM
Or you have to be in one of the "creative" modes for the menu item to show up, i.e., PAvTv or M.
06-24-2021 07:14 PM
@mmugmon wrote:The GPS device settings icon/menu, while present, is not highlighted and therefore does not turn on. It is only enabled when the GP-E2 is attached. Since the camera does not recognize the GPS even when it is turned on and presumably working, it can't be enabled. Hence the need for a standard USB mini connector for the GPS end. If my new cable works, then I would be surprised that Canon didn't include the standard in addition one with the proprietary WFT connector/cable.
I suspect the new cable will work since the USB mini connection was the only way the GP-E2 would connect with the computer.
Marc
If the menu item becomes active when the GPS is attached, then that is a good thing. If powering up the GPS before you turn on the camera does not "fix" the issue, then you should contact Canon Support.
06-24-2021 08:33 PM
Thanks. With the supplied cable, powering up the GPS before turning on the camera did not fix the problem. I have an email in to Canon support. If the mini USB to mini USB cable that is to arrive tomorrow doesn't fix it, I'll call Canon as well. If replacing the cable does work, they should be made aware of tthe fact that their supplied cable doesn't work.
Marc
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