Eos R Won't take picture

[JaneG]

I got this weird problem today middle of photoshoot. Everything else works fine, focusing, taking pictures with tapping backscreen etc, but my camera won't take picture when i am pressing shutter button. It will focus with it but won't take picture. I tried pressing it harder, i tried to look is there any dust or something between, checked settings. I just can't figure this out.

[stevet1]

JaneG,

Have you made sure that you have a card in the slot?

There's one option in your Shooting Menu that won't let you release the shutter if there is no card in the card slot.

Steve Thomas

[JaneG]

I did have a card. I continued my photoshoot taking photos with touch shutter ( tapping back screen). 

[stevet1]

Jane,

You may have a malfunctioning shutter button - some kind of failure in the electrical connection or something.

Steve Thomas

[JaneG]

Thats what i am afraid of. It works half way, i can focus with it, but thats all.  

[shadowsports]

Greetings,

To be safe, please perform a full reset of your camera settings, both main and custom.  Then retest.  

If the behavior persists, I'd set up a repair with Canon. If the shutter button is found to be at fault, the camera will likely get a new top assembly.    

[JaneG]

Hi!

Thank you! I did full reset now and also updated firmware just to be sure. It didn't help in this situation. I am heartbroken, if this come to conclusiont, that i have to send my camera body to be fixed. Anyone has any clue, how much that can cost?

[shadowsports]

Greetings,

Set up the repair in My Canon and you'll get an estimate.  Please share it as it will help others.