Upload Issue - Laptop Not Recognizing Canon Rebel TS6s

[TRCrabtree]

I have a Canon Rebel TS6s camera and when I plug it into my laptop, my laptop is not recognizing it so I'm unable to upload my photos from my camera to my laptop.  Is there a setting on the camera that might be off?  I used to upload to my laptop with no issue.  I had a new hard drive installed on my laptop so maybe that changed something?

[normadel]

Windows? Mac? Linux? 

Rebel TS6s is not a model. Do you mean Rebel T6s? T6? T6i?

The camera should mount in your File Explorer or on your Desktop, depending on what OS. No setting on the camera for this. A new hard drive isn't the issue. 

You need to give better info on what you are doing. 

Do you have another USB cable to try?

[TRCrabtree]

Great idea - I'll try a different cable.