10-27-2019 06:21 PM
I downloaded the most recent version of EOS Utility 3. I enabled wifi and chose the wifi function for remote control. I cannected to the same wifi network on both my Macbook Air (Mojave 10.14.6) and my EOS 6D. I use auto setting and start to pair device and have EOS utility open. My camera screen shows " EOS-****** pairing in progress. Start pairing software on computer if it is not already running." My camera battery is fully charged. EOS Utility 3 does not "see" my camera, the three options are light gray and I can not click on them. I'm very frustrated. Please help me connect via wifi
10-28-2019 06:21 AM
https://support.usa.canon.com/kb/index?page=content&id=ART140284
10-28-2019 08:55 AM
Thank you for the link. Still no connection. When I try using EOS Utility 3 to connect to my Mac, the 6D screen stays on the screen with the message " EOS-****** pairing in progress. Start pairing software on computer if it is not already running." When I use Image Transfer Utility Transfer 2, the camera's nickname does not show up.
10-28-2019 09:17 AM
Give Canon a call at 1-800-OK-CANON.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.