EOS Rebel T6i Producing Grey Photos in Brightly-Lit Light Box

[simcoxjohn]

Hello

Mine is all set to auto, but when shotting inside in a light box forproduct photography, everything is grey, even when very brightly lit

any ideas?  thank you !!

[Danny]

Thanks for letting us know what Canon product you've got. The EOS Rebel T6i is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

[Anonymous]

If white objects are coming out grey, you will have to increase exposure compensation in the camera settings. The camera tries to make everything expose to grey, which works for many objects, but not bright, white objects. Are you using evaluative metering in the camera settings? 

[simcoxjohn]

The T6 is a piece of crap, prove me wrong....

EVERY image comes out grey when set to auto with product in a light box, and EVERY video comes out with a dark background

this cannot be edited, it is too dark, my POS apple phone takes better video and photos!

wtf???

[Waddizzle]

The reason for the grey tones, instead of white, goes to the basics of how a camera works.  As suggested above, the camera will try to shift everything towards grey.  The reasons for this are long and a little complicated.  I’m not sure if exposure compensation will do the trick because the camera will still try to compensate towards grey.  A bracketed exposure might help a little, but it is not the solution.

https://youtu.be/P6Z8f3PcZxg 

You are probably going to need to do some image editing to the look that you want.  I did a search on YouTube for “product photography white background”.  This the first “hit”.

[simcoxjohn]

no idea what that means or how to change it.

[Anonymous]

Look up "Exposure Compensation" in the manual, it is covered there. It is accessible in the Q menu. Setting it on the plus side will increase the exposure, which is what you need according to your description of your problem. I would try the Program Mode (P) to start. Spend some time in the manual learning to use your camera. Auto mode is not going to work in your situation, and you won't have access to EC in auto.

[deebatman316]

Your camera will try to shift every thing to gray. That's how your camera "sees" everything. With bright white or reflective objects the camera will underexpose the picture. This is because your camera believes that it's too bright. But this isn't the case at all. Full Auto has limits and can be fooled like how you describe. I suggest that you learn the exposure triangle. This will help you understand the relationship between settings. Canon also provides an electronic copy of the manual free of charge. As @5DIV said you will need to move out of Full Auto mode to add exposure compensation. Or you may need to use a bracketed exposure like what @waddizzle suggested. A bracketed shot is where you take 3 pictures. At different exposures and combine them together to get a properly exposed shot. We don't know what you're trying to accomplish without pictures. Sometimes Exposure Compensation works. Other times you will need to do exposure bracketing. We can't tell fully tell you what to do without pictures. Please post pictures of the problem you have. 

[simcoxjohn]

thanks a lot, I expected a point and click experience on simple shhots like product shots in a white light box....I am gonna sell this garbage and get a Nikon. I have the bag, extra lens (close up), charger, lens cover etc. thanks

[Anonymous]

A Nikon DLSR will be the same. You need to learn how to use the camera. These are not point and shoot cameras.