11-14-2015 03:27 PM
When camera is powered on none of the focusing controls work and the LED screen has only black and White grainy lines across it. Tried removing battery to reboot made no difference. If you have any idea what is happening your help would be appreciated a lot.
Solved! Go to Solution.
11-15-2015 08:34 AM - edited 11-15-2015 08:35 AM
DId you drop it or get it wet? Call Canon Service.
BTW, the battery will have to be removed for a week or so to completely reset the camera that way.
11-15-2015 08:34 AM - edited 11-15-2015 08:35 AM
DId you drop it or get it wet? Call Canon Service.
BTW, the battery will have to be removed for a week or so to completely reset the camera that way.
11-22-2015 02:57 PM
11-15-2015 11:17 AM
Thanks for the reply, no the camera was not dropped or gotten wet . I will leave the battery out for the week and see if that works. Thanks again.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.