EOS R5 Not able to transfer data via USB cable

[Meamu99]

Hi i recently bought Canon R5 and in box I got a type cable on both the ends..I am not being able to transfer data Using it ! I tried attaching a connector (Type C to USB) on the PC side. But it doesn't get connected. Do we have to buy a tether cable for this.? And what was that type C cable in it for?

[Waddizzle]

You need to use the cable without adapters or port expanders.  

What are you trying to connect that does not have the compatible USB ports?

[jrhoffman75]

A USB-C to USB-A adapter like this should work. I use one with my Windows PC and my 1D X Mark III. 

USB-C is the current standard which is why the camera comes with that style. 

Does the computer recognize the camera? What computer OS and version? Did it work with an earlier camera?

[Waddizzle]

Do those adapters come in two flavors like USB cables?  Power and Data?

[jrhoffman75]

Don’t know for sure. I picked one that said data. Didn’t look to see if there were ones that didn’t say data. 

[shadowsports]

Good Morning,

I've used the aukey brand adapters as well, but for different purposes.  If your cable is data + charge they will provide the same.  There is only one type for this particular brand.