08-06-2024 06:25 PM - last edited on 08-08-2024 02:34 PM by James_C
hello! like i said in the title, my camera won't turn on after i connected it to my pc and used it with digicam.
it just turned off and won't turn on again, i fully charged the battery and it still doesn't work.
please help!
08-06-2024 06:27 PM
Take the battery out for a while.
08-06-2024 09:04 PM
marsenic,
Is this an app that controls your camera like Digicam Control?
Steve Thomas
08-06-2024 09:28 PM
exactly! that's the app i was using
08-06-2024 09:33 PM
arsenic,
Is it possible that Digicam Control still has control of your camera?
Is it possible to turn your camera on and off with the app?
Is there any way to contact the app developers and explain your problem to them?
Steve Thomas
08-06-2024 10:19 PM - edited 08-06-2024 10:27 PM
the software just doesn't detect the camera.
i tried looking for an email address but i didn't find it.
it's like it was completely shut off and unable to turn on again
08-06-2024 10:35 PM
Based on what I read, digicam control looks like a open source tether tools product. I didn't see any Canon mirrorless cameras listed as supported.
I'd be careful using open source software with my camera. The Canon Connect app and EOS Utility are written by Canon and designed to work with your camera. The digicam control software might be fine too, but we can't speak to its compatibility or quality. I would just be careful so you don't "Magic Lantern" yourself into a device needing service. Hope it works out.
~Rick
Bay Area - CA
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08-06-2024 10:53 PM
I'm probably gonna talk with canon support tomorrow morning, thanks for the answer, I hope I can get everything back
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